Privacy Policy

Privacy policy for website kitcha.co.th which is serviced by Co., Ltd. Kitcha Advance Technology The legal owner of this privacy policy is defined with reference to the collection. The use and disclosure of any information in connection with your use of the website. Your use of this website constitutes your understanding and acceptance of the terms of this Privacy Policy.

This Privacy Policy is used in conjunction with, and forms part of, The terms and conditions for using the services contained on the kitcha.co.th website, which generally govern your use of this website.

kitcha.co.th values your personal information. And realize that important information is an important part of privacy, therefore kitcha.co.th ensures that your personal information is securely protected and have a clear statement of what the information will be used for and that information must be handled and used appropriately to ensure its accuracy. This Privacy Policy is subject to change. If making any changes to the content In this privacy policy We will notify you here. By e-mail or other means as specified on our main page. You can access or visit the website. and browse products without providing any personal information during your visit. Your status will not be disclosed. And we will not be able to identify you at all times during your visit. Unless you already have an account on the website kitcha.co.th and you have logged in using your account name and password.

If you have any questions or comments About this Privacy Policy or if you wish us to correct the information we hold about you. or your choice to be current Please contact us by sending an email to [email protected] or by telephone number 02-933-2814 ext. 101 or may send a letter to

Co., Ltd. Kitcha Advance Technology
246 Soi Soonvijai 4, Bangkapi Subdistrict, Huai Khwang District, Bangkok 10310

Please note that using or registering with our website or providing personal information You accept the terms of this privacy policy.

storage of personal information

When you create an account with kitcha.co.th The information we collect may include information about you as follows: name, last name, company name, email address, telephone number. and address for billing or delivery location credit card information (card type, card number, card display name, expiration date and security code), information you submit to us; Our authorized representative or delivered to our website only And such information must be accurate, complete and not cause any misunderstanding. You must update your information. We reserve the right to request additional documents to verify that the information you provide is correct.

when you enter our website Even without proceeding to buy any products We may collect certain information such as your IP address and the browser you are using. and information about the computer’s operating system. Application version language setting and the web page we display for you at that time.If you use a mobile device We may collect information that identifies the mobile device. Settings for mobile devices character recognition characteristics and latitude/longitude information when you make a purchase Our system registers information from the website. that you operate If this information can identify you as a real person, it will be treated as personal information under this Privacy Statement.

Use and Disclosure of Personal Information

We use information for the benefit of all or part of the business as follows.

Create and manage your online account.

to process orders Your payment or financial transaction through the website for goods or services by kitcha.co.th or sales representatives. managed by our agents

to deliver the products you have purchased through the website or sales representative We may pass on your personal information to third parties in order to deliver products to you. (e.g. to our courier or distributor)

to notify you about the delivery of goods that you buy through the website or sales agents and for other customer service purposes

send marketing information and sales promotions or other communications about our products or services to you. You can unsubscribe from receiving marketing information at any time. by the system to cancel receiving the information that has been sent or changes in your personal information

to verify data download from the website for improving the layout and content of the website and customization to identify the user Analyze statistics and user behavior To deliver information that is believed to be useful to you or that you have requested from us. including information about products and services unless you have declined to be contacted for such purposes.

website kitcha.co.th will not pass on or sell your personal information to third parties. For the purpose of using without permission. We will not share your personal information. to other organizations except You have requested and authorized us to process or disclose information as permitted or required by law. or requested in relation to our clients by court order or other legal authority.

Modification and access to personal data

You can update or modify your personal information at any time by logging into your account on kitcha.co.th or modifying your personal information by contacting us via the email address specified below.

You have an account to use the kitcha.co.th service, you can see details about your purchase history. Including products awaiting delivery and can manage delivery address information details about the bank or sending news that you have applied for You agree to manage your account name, password. We cannot be held liable for damages caused by misuse of your account name, password and order details. Unless specified in the service agreement.

Contact kitcha.co.th

If you have any questions or comments About this Privacy Policy or if you wish us to help Amend/withdraw your consent or the information we hold about you. or your choice Please contact us by sending an email to [email protected] or via Line ID: @kitcha

1. Introduction
  1. Welcome to the online store. Platform operated by Co., Ltd. Kitcha Advance Technology In this Privacy Policy, we are referred to as “we,” who are responsible under applicable privacy laws and regulations. (“Personal Data Protection Laws”) seriously. and is committed to respecting the rights of users and respecting the privacy of users. The services provided are referred to on our website collectively as “Services” and “Users”. means a user who has an account that has registered with us and uses the website. We recognize the importance of the personal information you provide to us. and believe that we are responsible for the appropriate management, protection and processing of your personal information. this privacy policy (“Privacy Policy” or “Policy”) It is designed to help you understand how we collect, use, disclose and/or process the personal data you provide to us and/or your data in our possession whether now or in the future. It is also an informed decision before you provide any personal information to us. Please read this Privacy Policy carefully. If you have any questions about this information or our privacy practices, please contact us. please contact us
  2. “Personal Information” means information about an individual, whether true or false, that can be used to identify that individual. or from such information or other information that the Organization has or may have access to. Common examples of personal information include name, identification number. and contact information
  3. in using the service Registering an account with us Visit website You acknowledge and agree that you accept the practices, terms and/or policies set forth in this Privacy Policy and you consent to our collection, use, disclosure and/or processing of your personal data as such. specified in this Privacy Policy. If you do not consent to our processing of your personal data as described in this Privacy Policy. Please do not use the Services or access the Website if we change our Privacy Policy. We will post such changes or the revised Privacy Policy on the Website. We reserve the right to amend this Privacy Policy at any time with or without notice to you.
2. When do we collect personal information?
  1. We will/may collect your personal data when:
    - When you access and/or use our services or websites or register and/or register an account with us
    - when you submit the form including but not limited to Application forms or other forms related to our products and services. Either online or in hard copy.
    - When you enter into any agreement or provide any other documents or information in relation to your dealings with us. or when you use our products and services
    - when you interact with us, for example by telephone (which will be recorded), letters, faxes, face-to-face meetings Social media platforms and email
    - When you use electronic services or contact us through the Website or using the Services This includes use through cookies. which we may apply when you use the Services or access the Website.
    - when you conduct transactions through our services
    - when you give us a comment or complaint
    - when you register, enter into a contract and/or participate in a contest; and/or promotional activities, including joint promotional activities with our partners and/or group companies.
    - When you use or request to use services provided by our external service providers on the Website, such as payment, logistics services, etc.
    - when you visit or use the websites and applications of our partners or group companies;
    - When you visit or use third party websites and applications that are used and/or in connection with our services.
    - when you install the application on your computer, phone or other device (“device”) and/or use the device to access our services;
    - When you connect your account to a third-party website or application. to your account with us through the Website; or
    - When you submit your personal data to us for any reason.The aforementioned policies are not cited in exhaustive detail. and are just typical examples when we collect personal data about you.
  2. We may collect, use, disclose and/or process this information for a variety of purposes (defined below).
  3. Our Services may collect accurate information about the location of your mobile device using technologies such as GPS, Wi-Fi, etc. We collect, use, disclose and/or process this information for one or more of these purposes. This includes location-based services that you request or provide you with relevant content based on your location. or allow you to share your location with other users as part of services under our Services. for most mobile devices You can withdraw your right to us to receive information about your location through the settings on your device. If you have questions about how to disable location-based services on your mobile device, Please contact your mobile device carrier or device manufacturer.
3. What personal information do we collect?
  1. The personal data we may collect includes, but is not limited to:
    - name
    - email address
    - birthday
    - Address as per ID card or passport
    - billing address
    - delivery address
    - Bank account details and payment information
    - contact number
    - ID card number or passport number
    - sex
    - Internet Protocol (IP) Address
    - Any other information about the user when the user registers for our service or website. and when users use the service or website including information about how the User uses the Service or the Site;
    - The general public and groups with whom you connect or may connect on our Services. and how you communicate with them
    - Information from or about the devices from which you use our services. and/or use a device to access our services. and/or website
    - Your account details with any third party website or application where you have connected your account with us through the website.
    - Personal information you may provide to us through the website.
  2. As set forth in Section 2, we may receive information about you and your activities on and off our Platform from group companies and/or third party partners, such as information from group companies and/or Partners with whom we jointly offer services and/or promotions. or from advertisers about your experiences or dealings with them. including information about the websites and applications that you visit your use of our services on those websites and applications; as well as information provided by the developer or publisher on the Application or Website to you or us.
  3. If you do not want us to collect the information/personal data as mentioned above, You may opt-out at any time via the Website or by giving a written notice to our Data Protection Officer. However, please keep in mind that opting out of collecting personal data or withdrawing your consent to the collection, use, sharing or processing of your personal data with us may affect your use of the Services. Location-based information disables location-based features.
4. when you use a credit card to transact on the website
  - You are providing your information to an external service provider. In connection with that, the information you provide to the third party service provider is subject to that third party service provider’s respective privacy policies. We do not have access to such information and do not collect your credit card details.
5. viewing a web page
  - To access most websites with your device Your device sends information which may include your personal information which is saved by web servers when you browse our web. This generally includes but is not limited to the computer’s IP address. operating system Browser name/version the referenced web page The requested page, date/time, and sometimes “cookies” (which you can disable by setting your device) to help the website remember your last visit. when you log in This information is linked to your user account. Additionally, this information is used for anonymous statistical purposes to help us understand how visitors use our website.

1. cookies
  1. From time to time, we may use “cookies” or other features to help us or third parties collect or share information. To help us improve our website and the services we offer. or help us provide new services and features. “Cookies” are identifiers that we send to your device. to help us recognize your device and tell us about how and when to use or visit the Service or the Website, the number of users, and to track movements within our Website, We may link cookie information to your personal information. Cookies also link information about the items you select to buy and the list of products you visit. For example, we use this information to track shopping cart information. your products. Cookies are also used to deliver content specifically tailored to your interests. and to monitor the use of the website
  2. You may refuse the use of cookies by selecting the appropriate settings on your device. You may not be able to use the full functionality of the Site or the Services.

1. viewing and downloading content and advertisements
  - When you surf web pages using your device while you view content and advertisements and access other software on our website or through the Services; Most of the same information is sent to us. (including but not limited to your IP address, operating system, etc.), but instead of sending your visits to the pages, the computer sends information about the content. advertising viewed and/or software installed by the Service and the Website and Time to us.

1. community and support
  1. We provide customer service support via email, SMS and feedback form. to provide customer support We will ask for your email address and contact number. We only use information provided by customers requesting support. including but not limited to email address for customer support services. And we do not transmit or share this information with third parties.
  2. You can also post questions and answers that other users have asked on our community forums. Our forum and messaging services allow you to participate in our community. And we will maintain the information including user ID, contact list. In addition, such and future similar services may require us to maintain your user ID and password.

1. Survey
  - From time to time, we may request information from users through various surveys. Participation in these surveys is entirely voluntary. Therefore, you can choose whether or not to disclose your information to us. Requested information may include, but is not limited to: Contact information (e.g. e-mail address) and demographic information (e.g. interests or age levels). The information obtained from this survey is used to monitor and improve the use and satisfaction of the Services. and will not be sent to third parties except contractors who assist us in administering and conducting surveys.

1. How do we use the information you provide to us?
  1. We may collect, use, disclose and/or process your personal data for one or more of the following purposes:
    - to consider and/or process your filing/transaction with us; or your transactions or communications with third parties through the Services.
    - To administer, operate, provide and/or administer your use of and/or access to the Services and our website. including your relationship and account with us
    - to manage, operate, administer and provide the Services to you; including facilitating the provision of our services including but not limited to remembering your needs
    - Personalize your experience through the Services by displaying content based on your interests and preferences. Ready to provide a quick way to access your account and submit information to us. This allows us to contact you if necessary.
    - when you use the application Other third party websites or services that are used or combined with our services. That third party may receive information about what you post or share.
    - to accept, process, deal with or complete a transaction; and/or fulfilling your requests for products and services. and to notify you about service issues and account actions. with anomaly
    - to enforce the applicable Terms of Service or End User License Agreement;
    - to protect security and rights personal property or the safety of others
    - for identification and/or verification
    - to maintain and control software updates and/or other updates; and provide necessary support from time to time to ensure the smooth running of our services.
    - to manage or facilitate customer service; follow your order handle or respond to inquiries received (or purported to have been obtained) by you or on your behalf
    - To contact or communicate with you via voice call, text message and/or fax message, email and/or postal mail. or in any other form For the purposes of administering and/or managing your relationship with us or your use of our services. Such as but not limited to Communicating administrative information in connection with our services to you. You acknowledge and agree that such communications by us may be by means of correspondence. Documents or notices to you This may involve disclosing some of your personal information on the outer pages of envelopes/packets. for the delivery of such
    - To notify you when other users send you private messages or post comments for you on the Site.
    - To conduct research, analysis and development activities (including but not limited to data analytics, surveys, product and service development and/or profiling) to analyze the use of the Service. to improve our services or products and/or enhancing the customer experience.
    - to be able to monitor and conduct surveys and others to determine the size and composition of our audience and understand the customer experience with our services.
    - Where you have given us your consent to send marketing and promotional information. and documents related to products and/or services (including but not limited to third party products and/or services with which we may work together or have an obligation with each other) for marketing and in this regard through various forms of communication, including postal mail Location-based or any other form of service that we (and/or our affiliates or related corporations) may sell, market or promote. whether such products or services exist now or in the future;
    - to respond to legal process or complies with or in accordance with applicable laws. Governmental or regulatory requirements under the relevant jurisdiction. including but not limited to Ensuring compliance with the requirements to make disclosures comply with legal requirements that we or our related companies or affiliates are subject to.
    - To prepare statistical data and research for internal and legal reporting and/or according to record-keeping requirements.
    - to carry out background checks or any other screening activities; (including but not limited to background checks) in accordance with a legal or regulatory obligation. or our risk management procedures that are required by law or that we have put in place.
    - to review our services or our business;
    - to prevent and investigate Violation or suspected violation of the terms of our Terms of Service; fraud; illegal activity; omissions or misconduct whether in connection with the use of our services or any other activity arising out of your relationship with us;
    - to store, host, back up (whether for disaster recovery or otherwise) your personal data; whether within or outside the jurisdiction
    - To deal with and/or facilitate a business asset transaction or a potential business asset transaction. which such transaction involves us As a participant in or related to our related companies or affiliates. As a participant only or associated with us and/or our related companies or affiliates at least one as a participant and there may be other third party entities involved in such transactions. “Business Asset Transaction” means any purchase, sale, lease, merger, amalgamation or other acquisition. disposition or financing of an organization or any part of an organization or any other business or assets of an organization; and/or
    - To consider opening or registering for an e-Wallet account, which is a third party service provider and business owner of e-Wallet services provided within our website. to process the opening/registration of an e-wallet account, administering, operating and servicing e-wallets to you; and includes all related purposes.
    - Any other purposes that we provide to you at the time of your consent (collectively, “Objectives”).
  2. Since the purposes for which we collect, use, disclose and/or process your personal data depend on the specific circumstances. Such purposes may not appear above. However, we will notify you of such purposes at the time of obtaining your consent. Unless the processing of the relevant data without your consent is in accordance with the laws on personal data protection.

1. Sharing of information from the service
  - Our Services enable Users to share personal information with others in almost all situations without our involvement in order to complete transactions. in general transactions Users may have access to each other’s name, user ID, email address and contact and postal information.

1. How do we protect and store our customers’ personal information?
  1. We implement various safety measures with our best efforts. To ensure that your personal information in our systems is secure. User personal information is stored in a secure network. and can only be accessed by a limited number of employees. This will be a person who has special access to such systems. However, we cannot guarantee the complete security of your personal data.
  2. We will protect your personal data in accordance with applicable data protection laws and/or other laws. We will destroy or anonymize your personal information as soon as we have reason to believe that:
    - (1) The purpose of collecting personal information is no longer consistent with the retention of such personal information.
    - (2) it is no longer necessary to maintain such personal data for legal or business purposes; and
    - (3) there is no reason to claim legitimate interest in the retention of such personal data any longer If you stop using the website or your license to use the Website and/or the Services is revoked or terminated. We may continue to store, use and/or disclose personal data in accordance with the Personal Data Protection Laws and our obligations under these Personal Data Protection Laws. under applicable law We may securely destroy your personal information without notice.

1. Do we disclose the information we collect from our visitors to third parties?
  1. in our business We may need to disclose your personal information to our third party service providers, agents and/or affiliates. or our related companies and/or other third parties whether there is a location in the country or outside the country For one or more of the purposes stated above. Third Party Service Providers, Agents and/or Affiliates or our related companies and/or such other third parties may process your personal data on our behalf or in any other manner for one or more of the purposes listed above. Such third parties include but are not limited to:
    - (a) affiliated companies Our group companies and related companies
    - (b) Contractors, agents, service providers and other third parties we use to support our business. These persons include but are not limited to: Administrative or other service providers, including mailing companies telecommunication services company Company that provides information technology services and data center
    - (c) Buyer, transferee or successor in case of merger, divestment, restructuring reorganization, liquidation, or sale or transfer of some or all of our assets; either as a continuing operation or as part of a bankruptcy dissolution of all businesses or similar action Personal data held by us about users of our services is one of the transferred assets.
    - (d) to counterparties in transactions involving business assets that we or our affiliates or related corporations are involved and/or
    - (e) Third parties to whom we disclose information for one or more of the Purposes. and such third parties may collect and process your personal data for one or more of the Purposes.
  2. We may need to share Statistical and demographic information about our users and their use of our services to advertising and programming providers. This information does not include any information that could be used to identify you specifically. or to search for personal information about you
  3. to avoid doubt Where the Personal Data Protection Laws or other relevant laws allow the organization For example, our organization collects, uses or discloses your personal information without your consent. The permission given by the above law shall continue to apply.
  4. Third parties may unlawfully block or access personal information transmitted to or contained on the Website. Technology may malfunction or not work as expected. or any person may have access improper use of information or misuse information Without being caused by us nevertheless We will take reasonable security measures to protect your personal data as required under the Personal Data Protection Laws. Such as but not limited to When the unauthorized disclosure is due to sophisticated malicious hacking by dissatisfied parties. Without being caused by us

1. Information Collected by Third Parties
  1. Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files stored on your computer, to help the website analyze how users use it. Information generated by cookies about the use of the website. This information (including your IP address) will be transmitted to and stored on servers by Google in the United States. Compile reports on website activity for website operators. and provide other services related to website activities and internet use. Google may also transmit this information to third parties as required by law. or when such third parties process the data on Google’s behalf, Google will not associate your IP address with any other data held by Google.
  2. We and third parties From time to time, software application downloads may be made available for you to use or use through the Service. These applications may be accessed separately. and allow third parties to view your personally identifiable information, including your name, user ID, and IP address of your computer. or any other information such as cookies that you may have previously installed. or that third party applications or websites have installed for you. In addition, these applications may ask you to provide additional information directly to third parties. Third party products or services provided through these applications are not our products or services. or we are not in control You are encouraged to read the terms and other policies published by such third parties on those or other websites.

1. DISCLAIMER REGARDING SECURITY AND THIRD PARTY WEBSITES
  1. We do not guarantee the security of personal information and/or other information that you provide to third party websites. We implement various security measures to maintain the security of your personal information in our possession or under our control. User personal information is stored in a secure network. and can only be accessed by a limited number of employees. This will be a person who has privileges to access the said system. and must protect confidential personal information when you place an order or access your personal information We offer secure servers. All personal or sensitive information that you provide will be encrypted in our databases to be accessed only as specified above.
  2. with an effort to increase your benefit We may select various third party websites to be linked to or installed within the Site. We may also participate in the development of co-brands or establish any other relationship. to offer e-commerce transactions and/or other services and features to visitorsThese linked sites have their own separate privacy policies and security arrangements. Even if third parties are associated with us. But we have no control over these linked sites. As each website has separate privacy and data collection practices independent of us, we do not. Information collected from our co-branded partners or third party websites. (Even if offered on or through our website) may not be obtained from us.
  3. Therefore, we are not responsible or liable for the content. safety management (or lack of security) and activities of these linked sites. These linked sites are provided for your convenience.However, we want to protect the integrity of our website and the links contained within each of our websites. and listen to comments about these linked sites. (including but not limited to if the specific link doesn’t work)

1. Will we transfer your information overseas?
  - Your personal data and/or data may be transferred, stored or processed outside of your country. In most cases, your personal data will be processed in Singapore. This houses our central server and database. We will only transfer your information overseas in accordance with data protection laws.

1. How you can opt out of providing information withdraw consent request access or correct the information you provide to us.
  1. Opting out of providing information and withdrawing consent
    - If you want to make changes to your email subscription Please let us know by sending an email to Our Data Protection Officer at the address listed below. Please keep in mind that since we have a schedule to produce emails. You may still receive emails that are in the process of being created.
    - You may withdraw your consent to the collection, use and/or disclosure of your personal data in our possession or control. by sending an email to Our Data Protection Officer at the email address listed below.
    - Once we have received a clear written withdrawal instruction from you and verified your identity. We will process your request to withdraw your consent. according to the terms set forth in this Privacy Policy and the law on personal data protection and other relevant laws and thereafter we will not collect, use and/or disclose your personal data in the manner specified in your request. If we are unable to verify your identity or do not understand your instructions We will contact to obtain an explanation of such request.
    - However, the withdrawal of consent may result in the consequences of such withdrawal. in this regard It depends on the extent of the withdrawal of your consent for us to process your personal data. and that may mean that we will not be able to continue to provide services to you. We may therefore have to terminate your existing relationship and/or contract with us, etc., whichever is the case. which we will inform you
  2. Requests for access and/or correction of personal data
    - If you have an account with us You may manually access and/or correct your personal data in our possession or control via the Account Settings page located on the Website. If you do not have an account with us We will not have your personal information.
    - For requests to access personal data Once we have sufficient information about you to process We will provide you with the relevant Personal Data within 30 days. If we are unable to respond to your request within those 30 days, we will inform you of the earliest period for which we can provide the information you have requested. Please note that privacy laws may exempt certain types of personal information from your access request.
    - For requests to correct personal information Once we have enough information about you to process, we will:
      - (a) Correct your personal data within 30 days if we are unable to correct it within that period. We will notify you of the fastest possible remedial action. Please note that data protection laws may exempt certain types of personal data from requests to be corrected. including specifying when a correction from us is required in (various) situations, even if you request it; and
      - (b) We will send the corrected Personal Data to all organizations to which we have disclosed the Personal Data within one year prior to the date of the correction. unless the organization does not require the corrected personal information for legal or business purposes.
    - Notwithstanding subparagraph (b) above, if you request, we may send revised personal data to the specific organization to which we have disclosed the personal data. Within one year prior to the date of revision.
    - To the extent permitted by law, we may charge a reasonable fee for processing and handling your request to access personal data. If we choose to charge a fee We will provide you with a written estimate of the fee. Please remember that we are not obligated to respond to or take any action on your access request unless you agree to pay a fee.
    - We reserve the right to refuse correction of your personal data in accordance with the provisions set out in the Personal Data Protection Laws. where the clause provides and/or gives the organization the right to refuse correction of personal data in specified circumstances.

1. Have questions, concerns or complaints? please contact us
  1. If you have questions or concerns about our privacy practices, please contact us. or relating to service management Please contact us immediately at: [email protected]
  2. If you have a complaint or grievance about how we handle your personal data or about how we comply with data protection laws, please contact us. We ask that you contact us with your complaint or grievance. Please contact us via email with any complaints or grievances at: Email: [email protected] and addressed to “Personal Data Protection Officer”

Terms and Conditions
- PLEASE READ THE TERMS OF SERVICE DESCRIBING THE USE. disclaimer and limitations of liability governing your use of the Site and Services. including other related policies

Privacy Policy

storage of personal information

Use and Disclosure of Personal Information

Modification and access to personal data

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